Effect of Virtual Conference on the Performance of Tertiary Institutions in Enugu State

• Post by: deqe
• March 14, 2024
• Comments off

Ubani, Solomon Ndubuisi¹, Prof. Fred O. Eze², & Mbah, Paulinus Chigozie PhD^3
13Department of Business Administration, Enugu State University of Science and Technology, Enugu
²Department of Public Administration, Enugu State University of Science and Technology, Enugu

ABSTRACT

Nowadays we live in an era where group communication is increasingly taking place using virtual tools. The study sought to evaluate the effect of virtual conference on the performance of tertiary institutions in Enugu State. Specifically, it sought to determine the effect Zoom meeting affects productivity in tertiary institutions in Enugu state; to examine effect Google Meet meeting affects quality service delivery in tertiary institutions in Enugu state; and to ascertain the extent Microsoft Teams meeting affects employee commitment in tertiary institutions in Enugu state. Descriptive survey design was employed for the investigation, 1992 academic staff of four higher institutions in Enugu state was engaged in the study. However, using Taro Yamane statistical formula, the population was reduced to a manageable research size of 333. Questionnaire instrument was used to solicit data for the study. The data were analysed to generate results using z-test analysis technique. The findings showed that virtual conference and its studied components positively affected employee performance in tertiary institutions in Enugu state. In a bid to improve performance in the institutions, the paper recommended that employees in tertiary institutions and other organizations should be given routine IT training to update them with new knowledge.

Keywords: Virtual Conference; Tertiary Institutions; Enugu State